About

Sewage Cleanup Pros is a nationally recognized provider of restoration services specializing in cleaning up after sewer backups, flooding, basement flooding, fire and smoke damage, mold remediation, and water damage. Founded by brothers Donald and Dan Smith, the company is committed to helping homeowners and businesses recover from disasters with speed, professionalism, and care. Sewage Cleanup Pros has built a reputation across the country as a trusted restoration partner, offering comprehensive services to restore properties to their pre-damage condition.

Certified by leading industry organizations, including the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and the Restoration Industry Association (RIA), Sewage Cleanup Pros adheres to the highest standards in the restoration field. These certifications reflect the company’s dedication to providing top-notch service, with every technician trained in the latest industry practices and equipped with state-of-the-art tools and techniques. Whether dealing with sewage backups, mold outbreaks, or fire damage, the team is highly skilled at managing a wide range of restoration challenges.

At the heart of Sewage Cleanup Pros is a mission to provide reliable, 24/7 emergency services to clients in their times of need. The company understands that disasters can happen at any time, and quick action is critical to minimize further damage and speed up the recovery process. As a result, the team prides itself on fast response times, often arriving on-site within hours of an emergency call to assess the situation and begin the restoration process immediately.

Sewage Cleanup Pros specializes in addressing the complex and hazardous nature of sewage backups, which can pose significant health risks if not properly cleaned. Using advanced equipment and thorough sanitation protocols, the team ensures that properties are not only restored but also safe for occupancy. In addition to sewage cleanup, the company offers water extraction, structural drying, smoke odor removal, fire damage repairs, and mold remediation services.

Donald and Dan Smith’s leadership has allowed Sewage Cleanup Pros to grow into a respected name nationwide, known for its dedication to customer care, transparency, and high-quality service. By working closely with insurance companies, the company helps clients navigate the often-confusing claims process, ensuring a smooth and efficient recovery. Whether facing a minor basement flood or a major sewage backup, Sewage Cleanup Pros is a trusted partner for restoration, helping property owners reclaim their spaces and peace of mind.

Certifications of our members

AMRT (Applied Microbial Remediation Technician)
WRT (Water Damage Restoration Technician)
ASD (Applied Structural Drying Technician)

Memberships, Awards and Recognition

Restoration Industry Register – Top Contractor 2022, 2023
Angie’s List Directory
NextDoor
Porch
ThreeBestRated
HomeSolutionsAdvisor
BBB
Yelp – 2022, 2023 registration

The team behind Sewage Cleanup Pros represent the nations premier network of local restoration contractors providing emergency services for fire, water and storm damage disasters. Since 1979 we have been helping residential and commercial property owners cover from unforeseen disasters. We offer direct insurance billing with hundreds of leading insurance carriers (Allstate, Farmers, Liberty Mutual, Harleysville, Nationwide, AAA, State Farm, Chubb). You can reach a member of our on call team, 24/7 by calling 800.692.7440

  • FAQ’s for Sewer Backups and Basement Water Damage Problems

    Sewage backup and basement flooding are unpleasant and pose lots of dangers such as contamination and biohazard risks. They should be considered an emergency and dealt with efficiently and promptly.
    Using Service Pros professional services will certainly work to your leverage. Our emergency sewage and flood basement cleaning teams have specialized equipment and training to swiftly and safely clear, clean and restore your affected areas.

    What is a sewage backup?

    Houses have incoming water lines and outgoing sewer lines. A sewage backup happens when an obstruction and blockage prevents the normal flow of wastewater from your house to the sanit/ary sewer.
    The wastewater starts to back up into your home as it fills up your drain pipes, and doesn’t properly drain away from the house.

    What are the indications of a sewage backup?

    Several common signs may indicate that you could experience a sewage backup. One of the common indicators is having more than one clogged drain, especially if one of the clogs is in a drain you infrequently use.
    Water usually backs up into a lower drain. However, when your water is backing up into other drains, you should be concerned. One drain should not drain into another drainage system.
    Another suitable method to identify a sewer backup is checking if water gurgles in the sink after flushing the toilet or showering. You should as well check for the appearance of bubbles as they point to trapped air generated by water attempting to pass through the clogged area of the drain.
    At the same time, another common sign includes your toilet not flushing correctly, slow draining in more than one fixture, a soggy or smelly yard, sewage coming out of a cleanout pipe, and foul odors coming from a drain.

    What are the hazards with sewer backups?

    Sewage mainly contains human feces and urine that contains viruses, bacteria, and other contaminants that can cause ailments. These include rotavirus, adenoviruses, norovirus, diarrhea, cramping, vomiting, throat, nose, and eye infections.

    Can I clean a sewer backup myself?

    Cleaning the sewer backup yourself could lead to hazardous activity and result in improper remediation activities and more significant problems. So, you may opt to go for our professional water damage restoration company. Without technical assistance, you may likely spread the contaminated sewer problem from one room to other rooms.
    Our professional team of experts is better suited and knowledgeable in the finest ways to clean up sewage at minimum risk. We will ensure a successful restoration of your property and help you avoid any health hazards.

    Can I use bleach to clean up a sewer backup?

    Odors that come from sewage backups are unpleasant, and you may want to get rid of them. Bleach is a widespread solution for most people and should be avoided as it is a poor solution for sewer backups. More harm may be caused by bleach as it can react with other substances are in the sewer pipes and potentially release harmful fumes.

    Which items can I keep after a sewer backup?

    If any of your absorbable belongings get in touch with sewer water, you need to dispose of it. Nevertheless, our professional team can easily clean and restore if hard materials or unabsorbent material come into contact with sewer water.

    What is basement flooding?

    It is not unusual for many homeowners to go down their basement steps, only to find a pool of murky water. This water may cause damage to your walls, floors, furniture and lead to mold. As the basement is commonly used for storage, the pool of water destroys many irreplaceable and essential items.

    What causes basement flooding?

    Basement flooding may arise because you have an external or internal leak, leaking foundation walls, improperly sealed walls, floors, a clogged gutter system, or your sump pump becoming dysfunctional.

    How do I know if I require basement flooding solutions?

    It is usual that many homeowners are unaware of their need for basement flooding solutions in their homes.
    If your house is situated in a flood-prone area, or if your home lacks effective basement drainage or waterproofing, it might good idea to invest in Service Pros basement flooding solutions.

    What are the signs of basement flooding?

    Indicators of basement flooding include a musty smell in your basement, water damage to your foundation or walls, discolored water stains on an affected area on the wall or floor, calcification build-up and standing water in your basement.

    How can I avoid basement flooding in the future?

    A sump pump is mandatory for any basement as it pumps water out immediately it gets inside the basement. You may also install a backwater valve occasionally to prevent sewer clogs and backups, regularly check for pipe damage, clean your gutters regularly, and fix foundation cracks.

    Which immediate steps should I take when I have basement flooding?

    The first step to take when you see that your basement is filled with water is to turn off your electricity and shut off the power in your home. Afterward, call an electrician and our professional team of Service Pros basement flood cleaners.
    The subsequent step to take is to move any water-damaged items to a dry place. However, remember to protect yourself by putting on protective clothing and gear such as face masks, gloves, overalls, and boots.

    How much does it cost to fix basement flood damage?

    There are multiple variables that dictate the cost of repairing and cleaning up basement flood damage. Nevertheless, the ordinary charges of repairs after basement flooding varies from $500-$2,500. This may depend on the depth of the water, the size of the basement, the extent of the damage, and the type of the water (clean, storm, or sewage)

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